How do I place an order?
We at eGrocer.com.sg are pleased to introduce new features that will make your
online shopping experience more convenient. You may search for products by
name, categories or brands. If you're not sure of the spelling of a particular
item, just type in the first few letters and we will provide all the possible
matches for you to view. During checkout you will be given the option to send
your entire order. If you are not registered with eGrocer.com.sg and would like
to do so, you can register anytime during your shopping or checkout. When you
are ready to finalize your order, please click on Proceed To Checkout. The next
screen will give you the option to login or register as a new user. Should you
have any problems placing an order, please do not hesitate to contact one of
our Customer Care Professionals via email at support@eGrocer.com. Enjoy your
shopping with eGrocer.com.sg
forms of payment do you accept?
We or our partners accept Cash on delivery
or Cheque Payment. For Cheque payments, please do not
post-date your cheque as the collection bank is unable to process such cheques.
Cross your cheque and make it payable to our respective
partner's business name.
- Selvi Store
- Sharithra Enterprise
I add an item to an order?
To ensure a prompt delivery of your order, eGrocer.com.sg
processes your order soon after it is placed. If you would like to add an item,
simply fill out another shopping cart.
SHIPPING AND TAX
Do I have to pay tax on
Our GST registered partners are required to collect sales tax
on orders shipped to locations in Singapore.
Selvi Store : 5% GST
Sharithra Enterprises : No GST
will I get my order?
Typically within 1 - 5 days from the date of
otherwise stated on each individual vendor's
Selvi Store : Weekly 1 day.
Sharithra Enterprise: Within 2 days
For detailed, scheduled delivery day, please check respective
partner's shipping information.
deliver to international addresses?
– Sorry, we currently do not ship to international addresses.
When this service becomes available, eGrocer.com.sg will advise our customers
My eGrocer Account
How to manage my account on "Profile"?
eGrocer.com.sg is proud to provide you with a fast and
convenient access to your account information. You can check your profile
online and make all the necessary changes in a split second. Once you've logged
on our website, simply click on "My Profile" page to modify either
your your email address. Edits to you payment method information or
shipping address will need to be made during a check out process.
How to change my password?
View your order history and service inquiries.
–You can check the status of your current and previous orders
and Customer Care inquiries at anytime. Just login to your "Profile" and check
out the Customer Care center to see an up to date status of your orders.
Registration and Profile
I forgot my password.
Forgot your password? Not a problem. Our Customer Care
Professionals will be happy to help you. You can choose to have your password
be given to you via telephone or email. Simply select your preferred method of
communication when you are at Contact Us page. Be sure to include your E-mail
address and Phone Number. Thank you for your continued interest in
I need to update my profile and account..
Updating your profile is easy and can be done anytime. Please
login as usual and then select Profile. It's that easy!
How can I subscribe to your newsletter?
You are probably asking yourself why subscribe to another newsletter?
eGrocer.com.sg wants to provide the best online shopping experience so
periodically we will share with our valued customers special promotions, sales
and exciting new offers! To begin receiving our newsletter, simply check ?Yes?
when asked if you would like to join our mailing list during registration. Or
select the newsletter(s) you are most interested in from our homepage.
Do I need to register to shop?
You do not have to register to shop at eGrocer.com.sg Your
checkout process can be expedited by registering the first time you shop with
us! This will save you time from having to type in such information as shipping
address each time you shop at eGrocer.com.sg. As a registered member of
eGrocer.com.sg you will also be notified of upcoming sales, special promotions
and other exclusive offers! Our registered members will also enjoy the
convenient access of managing their eGrocer.com.sg account anytime of the day.