What's New

POPULAR Appalam
S$1.20

MTR Vada Mix
S$1.50

Ice Cool Lychee
S$1.40

Ice Cool Longan King
S$1.60

Double Horse Easy Appam Mix
S$4.80
Quick Find

eg. Selvi or baba or milk
Quick Shopping

Frequently Asked Questions (FAQ)

ORDERING

How do I place an order?

We at eGrocer.com.sg are pleased to introduce new features that will make your online shopping experience more convenient. You may search for products by name, categories or brands. If you're not sure of the spelling of a particular item, just type in the first few letters and we will provide all the possible matches for you to view. During checkout you will be given the option to send your entire order. If you are not registered with eGrocer.com.sg and would like to do so, you can register anytime during your shopping or checkout. When you are ready to finalize your order, please click on Proceed To Checkout. The next screen will give you the option to login or register as a new user. Should you have any problems placing an order, please do not hesitate to contact one of our Customer Care Professionals via email at support@eGrocer.com. Enjoy your shopping with eGrocer.com.sg

What forms of payment do you accept?
We or our partners accept Cash on delivery or Cheque Payment.  For Cheque payments, please do not post-date your cheque as the collection bank is unable to process such cheques.

BY CHEQUE
Cross your cheque and make it payable to our respective partner's business name.
 
  - Selvi Store
  - Sharithra Enterprise
How do I add an item to an order?
To ensure a prompt delivery of your order, eGrocer.com.sg processes your order soon after it is placed. If you would like to add an item, simply fill out another shopping cart.

SHIPPING AND TAX

Do I have to pay tax on my order?

Our GST registered partners are required to collect sales tax on orders shipped to locations in Singapore.

  Selvi Store : 5% GST
  Sharithra Enterprises : No GST
When will I get my order?
Typically within 1 - 5 days from the date of purchase, unless otherwise stated on each individual vendor's description page.   

Selvi Store : Weekly 1 day.
Sharithra Enterprise: Within 2 days
 
For detailed, scheduled delivery day, please check respective partner's shipping information.
Do you deliver to international addresses?
– Sorry, we currently do not ship to international addresses. When this service becomes available, eGrocer.com.sg will advise our customers promptly.

My eGrocer Account

How to manage my account on "Profile"?

eGrocer.com.sg is proud to provide you with a fast and convenient access to your account information. You can check your profile online and make all the necessary changes in a split second. Once you've logged on our website, simply click on "My Profile" page to modify either your your email address. Edits to you payment method information or shipping address will need to be made during a check out process.
How to change my password?
– Write us to support@egrocer.com.sg with your email address, userid.
View your order history and service inquiries.
–You can check the status of your current and previous orders and Customer Care inquiries at anytime. Just login to your "Profile" and check out the Customer Care center to see an up to date status of your orders.

Registration and Profile

I forgot my password.
Forgot your password? Not a problem. Our Customer Care Professionals will be happy to help you. You can choose to have your password be given to you via telephone or email. Simply select your preferred method of communication when you are at Contact Us page. Be sure to include your E-mail address and Phone Number. Thank you for your continued interest in eGrocer.com.sg
I need to update my profile and account..
Updating your profile is easy and can be done anytime. Please login as usual and then select Profile. It's that easy!
How can I subscribe to your newsletter?
You are probably asking yourself why subscribe to another newsletter? eGrocer.com.sg wants to provide the best online shopping experience so periodically we will share with our valued customers special promotions, sales and exciting new offers! To begin receiving our newsletter, simply check ?Yes? when asked if you would like to join our mailing list during registration. Or select the newsletter(s) you are most interested in from our homepage.
Do I need to register to shop?
You do not have to register to shop at eGrocer.com.sg Your checkout process can be expedited by registering the first time you shop with us! This will save you time from having to type in such information as shipping address each time you shop at eGrocer.com.sg. As a registered member of eGrocer.com.sg you will also be notified of upcoming sales, special promotions and other exclusive offers! Our registered members will also enjoy the convenient access of managing their eGrocer.com.sg account anytime of the day.